Perishable/Edible products are non-returnable unless they have been damaged or not as described.

In the event your product is damaged or not as described. You can return or exchange your product with the following steps.

  1. Contact the seller to let them know that you wish to cancel your order, or return or exchange a product.
  2. Package the item up and send it back to the seller within 14 days of letting us know that you want to cancel your order and return the product (we recommend you use a signed-for delivery service with proof of postage). Please note that you will have to bear the direct cost of returning the product.
  3. As the seller’s payment agent, we will process the refund directly to your payment card, in no more than:
    a). 14 days after the day the product is received by the seller.
    b). If earlier, 14 days after the date you provide evidence that you have returned the product to the seller.
    c). if there were no goods supplied, 14 days after the day on which you informed the seller or us (via Step 1 above) about your decision to cancel your order.

Please don’t destroy or throw away any product, even if it’s faulty, before you’ve spoken to the seller and agreed that doing so won’t affect any refund you may be entitled to.